Just signed up and wondering what to do next? It's time to activate your account - it only takes a few minutes.
Account activation is the process of:
Filling in your Settings page (essential)
Connecting your Cliniko account to Peptalkr (essential - done on the Settings page)
These steps are critical as they kick start our account activation process, which involves setting you up with the features you'll need based on your Cliniko account configuration.
If you don't complete this step, you won't be able to use Peptalkr.
👉 To activate your account
Just head to the Settings page and follow the steps on-screen.
This tutorial explains how to complete your settings correctly.
Open the chat bubble and check out your Account activation checklist if you get stuck.
⚡️ What happens once I am activated?
Next, your account will be magically set up in the background, but our compliance team will also verify the legitimacy of your account to ensure suspicious accounts aren't using Peptalkr.
We take security seriously.
We'll email you as soon as we have verified the legitimacy of your account 😊 You can then log in and start exploring.
🔐 Why do I have to wait to be verified?
We promise the wait is worth it!
Our compliance team verifies new accounts for a few reasons:
To ensure you are a legitimate business.
To prevent misuse and spammers.
To comply with our strict security protocols.
Ultimately, it's all to provide a higher level of security and service to you, and protection to Peptalkr's powerful system.
✅ If you are approved you'll receive an email from us and your account will be ready to use! Get stuck in, or wait for your scheduled onboarding call.
❌ If you are not approved we'll email you to ask some questions to verify your identity. It's rare we need to do this, but just ensure your Settings have been filled in correctly.
Now's a good time to mark all emails from Peptalkr as important. Ensure you include @peptalkr.com.au and @peptalkr.com