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How do patients subscribe to email?
How do patients subscribe to email?

How do they get onto my marketing list?

Monique Clark avatar
Written by Monique Clark
Updated over a week ago

All patients with an email address in Cliniko are automatically added to your email database unless you have ticked the "Only sync patients to my email marketing list if they are opted in for email marketing in Cliniko" box.

🚨 We strongly recommend you do not tick this checkbox unless you are actively maintaining it in Cliniko. Patients by default are added to your Cliniko OPTED OUT - so a huge percentage of your patients are likely to be opted out - meaning your Peptalkr list will be very limited.

Instead, we suggest importing your entire database. You can also import unsubscribes from another platform (e.g MailChimp and CliniqApps). Patients can also easily unsubscribe by using the unsubscribe link in the bottom of the first marketing email they receive (and any subsequent marketing emails).

Doing the above is in accordance with the Spam Act 2003 (Spam Act) as inferred consent.

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