Peptalkr

Monique Clark

Abbey Garland

Campaigns, promotions, and building subscriber lists

Marketing Emails

What they are, how they work and when to use them

🚀 An introduction to marketing Campaign emails

👣 Steps to create and send a Campaign

Insert personalised data about your recipient such as their name and other details

🔎 Personalisation variables for Campaigns and Automated Journeys

Send a test of your campaign before sending

Schedule a campaign to send in the future

Exclude segments from receiving a campaign

How to share a link of your campaigns to social media

Sharing your email campaigns to social media

Used to send one-off marketing blasts to patients or other audiences.

🚀 Campaigns

Delete a campaign

Duplicate a campaign

Organise your campaigns with tags

Managing your campaigns

A/B test a campaign

Using a free template from our library

Dynamic content: restricting sections of an email to specific segments

Advanced campaigns

♻️ An introduction Automated Journeys (marketing)

👣 Steps to create and send an Automated Journey

A quick reference of all triggers and what they are used for

📙 Glossary - All automated journey triggers explained

Send a test of your automated journey before sending

Editing an active journey

Used to send automated marketing journeys to patients or other audiences.

▶️ Automated Journeys 

Engagement Conditions: send subscribers on different automation pathways

Send an educational series of marketing emails

Allow patients to refer friends with an automation

Step it up with advanced automation series

Advanced automated journeys

Learn how to manage your patient marketing list or create your own custom audiences.

👥 Lists & Subscribers

Create groups of patients who share various attributes for marketing purposes

🥒 Segmenting your Patient list

The Patients list contains all of your patient email addresses and can be used for marketing campaigns and automations

🔄 An introduction to your 'Patients' list - an email marketing list that syncs with Cliniko automatically

Why does my Patient marketing list have 'deleted' patients?

Collecting email marketing consent from patients [GDPR Compliant]

An automatically created and maintained list of subscribed patients from Cliniko

Patients - a list of your Cliniko subscribers

🪣 Group patients by appointment type or category (Segments for marketing)

🪣 Group patients by the business they attend (Segments for marketing)

How to segment patients based on a medical alert in their patient file

How to segment patients based on which practitioner they see

Emailing patients who did or didn't engage with a Campaign or Automation you have sent

Engagement segments

Organise your data by creating marketing segments from your Cliniko data

Segmenting your list(s)

Lists are like 'audiences' - separate groups of email addresses used for different marketing purposes.

Create a custom list of subscribers

This article is for practices who want to import subscribers from an external CSV or Excel file.

Import an external list of subscribers

Be notified when someone subscribes to a custom list

Create additional 'Lists' of subscribers for other marketing purposes, separate to your automatic Cliniko Patients list

Custom lists 

Create a hosted signup page, and use our signup page designer to make it stand out.

Creating a signup page for your custom list of subscribers

Collect subscribers easily with a sign up form you can embed on your website or create directly within Peptalkr

Create a signup form for a custom list of subscribers

Create a custom thank you page for your signup form

Detailed instructions on how to embed the sign up form code we provide you for your custom lists onto your website

Add an embedded signup form to your website

Add a popup signup form to your website

Your custom lists can redirect those who successfully subscribe to a custom page on your website - great for conversion tracking!

Redirect subscribers to a custom thank you page after signup

Collect subscriber information automatically

Sign up forms

How do patients subscribe to email?

🛑 How do patients unsubscribe from email?

A special list where you can upload unsubscribes from other platforms or permanently exclude particular email addresses from marketing

🚫 The email suppression list

The preference centre enables you to create Interests or key areas that subscribers can opt in and out of in one place.

☑️ The preference centre - allowing subscribers to select their interests

Switch between single and double (confirmed) opt-in

Unsubscribes & preferences

Privacy Policy

Home

Terms of Service

Pricing

About

Sign up

Company

Legal

Log in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.