FAQs & Common issues
By Monique and 1 other2 authors13 articles
Do confirmations send for rescheduled appointments?
I get an error message when I try to send a test transactional (smart) email
My patient forms responses aren't appearing in Cliniko?
Why can't people reply to Peptalkr SMS?
How to find a log of who Peptalkr has sent transactional emails or SMS to.
Resend a campaign to people who did or didn't open a previously sent one
Why does my list have 'deleted' patients?
How to send myself a test of a triggered transactional email or SMS before turning on/sending.
How to send myself a test of a Campaign before sending
Using 'Tags' to organise your campaigns
Segment patients with NO upcoming appointments
Not receiving tests or campaign summary emails?