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I get an error message when I try to send a test transactional email
I get an error message when I try to send a test transactional email
Monique Clark avatar
Written by Monique Clark
Updated over a week ago

If you are on the Triggers page and are trying to send yourself a test but get the error:

"Your sending domain must match your authenticated domain to send transactional email"

This means that the transactional email template you are trying to send is configured to send from a domain that is not authenticated correctly for use with Peptalkr.

The solution:

  1. Change your sending domain to a domain that is verified with Peptalkr, or use the Peptalkr sending domain (@peptalkr.app)

  2. Verify your domain with Peptalkr. Instructions here.

As soon as either of the above is done, that error will disappear and your email will send successfully.

If you aren't sure why your domain is producing this error, contact us and we'll check what happened wiot

🚨 It is critically important that you send a test from the triggers page prior to turning an automated email trigger on to ensure there are no errors, and your email will successfully send to your real clients.

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