Peptalkr can send email from your chosen sending domain, but you need to verify your domain in order to avoid spam filters.
Sending email requires you to have a sending domain which is the part that comes after the @ sign when an email is sent:
You can use ours (@peptalkr.app) or use your own. We recommend you use your own for maximum email deliverability and a good patient experience.
Once your domain is verified, you can enter anything before the @ symbol
How to verify
It takes 🕦 5 minutes to do this, however, please be careful to follow the instructions as changing your DNS settings can have unexpected effects if not done correctly.
If you have an IT person, web developer or email person - have them complete this.
1 - Log in where your DNS is managed
Your DNS settings are usually managed where your website is hosted, but can also be where your purchased your domain or an external DNS provider such as Cloudflare. Every configuration is different so please ensure you check your setup before making DNS changes.
2 - Go to your DNS settings
Depending on your setup, find your DNS settings - this table contains details for some common DNS hosts:
DNS host | Where to go: |
|
CPanel |
| |
Cloudflare |
| |
GoDaddy |
| |
Squarespace |
| |
Crazy Domains |
| |
VentraIP | Warning: Do not enable DNS hosting if it is not already enabled. Instead, go to your CPanel. |
3 - Add your unique Peptalkr DKIM record
We emailed you a DKIM record - it is 100% unique to your domain, so please only use the one we have sent you.
Add a record
Select TXT as the type
In the Name/Host field enter
cm._domainkeyIn the Value field enter the long record starting with
k=rsa;that we sent youIf you are asked for TTL enter 300 seconds or the lowest value available
Save the record
✍️ What is a DKIM record? This is a unique record we provide you with that 'digitally signs' emails we send to confirm the email is legitimate.
4 - Check if you have a DMARC record already
Go to the DMARC inspector and enter your domain name - do you have a valid DMARC record?
If yes - skip this step.
Do not add another one if you have one already or you'll cause problems.
If no - add a DMARC record:
Add a record
Select TXT as the type
In the Name/Host field enter
_dmarcIn the Value field enter:
v=DMARC1; p=none;If you are asked for TTL enter 300 seconds or the lowest value available
Save the record
✍️ What is a DMARC record? This is all about security. Any valid DMARC record you have is fine - you just need one set up correctly.
5 - Check if you have an SPF record
Go to the SPF checker and enter your domain name - do you have an existing SPF record?
If yes - you need to edit the existing SPF record:
Add a record
Select TXT as the type
In the Name/Host field enter
_dmarcIn the Value field - paste the following value in right after the v=spf1
include:_spf.createsend.comEnsure there is a space after v=spf1
Save the record
Do not add a second SPF recrord if you have one already or you'll cause problems. You must edit the existing one.
If no - add a new SPF record:
Add a record
Select TXT as the type
In the Name/Host field enter @ or leave blank
In the Value field enter:
v=spf1 include:_spf.createsend.com ~allIf you are asked for TTL enter 300 seconds or the lowest value available
Save the record
✍️ What is an SPF record? this is a unique record we provide you with that authenticates Peptalkr specifically as an 'allowed' sender.
6 - Let us know when you are done (ESSENTIAL)
If you don't tell us, we cannot mark your account as verified. Please use the chat bubble to tell us it's complete and we'll confirm you did it correctly.
🚨 Do not delete the DNS records once you are verified - or your Peptalkr emails will fail. They must remain in place for the lifetime of your Peptalkr account.
Do I have to do this?
If you want to use your own domain - yes. This is a requirement to ensure the best chances of avoiding spam filters.
If you do nothing - yes, you can still send email with Peptalkr. However, all emails will need to be set to send from our domain @peptalkr.app
🎥 Watch a video tutorial
In this video - I'll walk you through it.
However - every domain/DNS configuration is different. There are literally thousands of companies who sell DNS management and all of them are different - so this is a general guide only.