When someone replies to an email sent through Peptalkr, their response goes to the email address that sent it – unless you’ve set up a different reply-to email. Here’s everything you need to know about handling replies.
Emails sent through Peptalkr can receive replies, and where those replies go depends on how you’ve set things up:
By default, replies go to the sending email address.
If you’ve added a reply-to email address, replies will go there instead.
If you want to send emails from your own email domain, you must verify your domain with Peptalkr first.
How to set a reply-to address
No matter which type of Peptalkr email you send, you can always choose the reply-to email address that receives replies.
📅 Transactional | On the create email step, under Who is it from? click on You can use a different reply-to address and enter any email address (can be gmail or other free email addresses) |
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🚀 Campaigns | On the campaign settings page, under From, tick the Use a different email address for replies box and enter any email address (can be gmail or other free email addresses) |
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▶️ Automations | Click on any of the email steps in your workflow and under From, tick the Send any replies to a different email address box and enter any email address (can be gmail or other free email addresses) |
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Tips for managing replies
Here are our recommendations to help you manage email replies effectively:
Always set a reply-to address if you’re sending from Peptalkr’s email domain (@peptalkr.app) – this ensures replies reach you.
Choose a sending email address you don’t mind receiving bounce notifications or out-of-office replies to.
Avoid using [email protected] as this can hurt your email deliverability.
Best practices
Use a monitored email address
Make sure the reply-to email is an address that someone actively checks, so you don’t miss any important responses.
Consider a custom sending email
Use an email like [email protected] or [email protected] to keep things professional.
Avoid clutter
If you’re receiving lots of auto-replies (e.g., out-of-office notifications), try this:
Create an alias email for sending (e.g., [email protected]).
Set up a filter in your email client to move auto-replies to a specific folder.
Never use [email protected]
This can harm your email deliverability and make it harder for recipients to engage with you.
FAQs
What happens if I don’t set a reply-to email?
Replies will go to the sending email address. If you’re using @peptalkr.app, these replies won’t be forwarded to you.
Can I see email replies in Peptalkr?
No, replies are managed through your email inbox, not in the Peptalkr dashboard.
Can I stop receiving auto-replies?
You can’t block them, but by using a filtered alias email or a dedicated reply-to address, you can manage them better.