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I get an error message when I try to send a test transactional (smart) email
I get an error message when I try to send a test transactional (smart) email
Updated over a week ago

If you are on the Triggers page and are trying to send yourself a test but get the error:

"Your sending domain must match your authenticated domain to send transactional email"

This means that the transactional email template you are trying to send is configured to send from a domain that is not authenticated for use with Peptalkr.

For example - you are trying to send an email from [email protected] - but you have not yet added DNS records to myclinic.com to authenticate Peptalkr to send email from your domain.

The solution:

  1. Change your sending domain to a domain that is verified with Peptalkr, or use the Peptalkr sending domain (@peptalkr.app)

  2. Verify your domain with Peptalkr. Instructions here.

As soon as either of the above is done, that error will disappear and your email will send successfully.

๐ŸšจIt is critically important that you send a test from the triggers page prior to turning an automated email trigger on to ensure there are no errors, and your email will successfully send to your real clients.

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