Peptalkr is a fully-fledged email platform. We're both a marketing email platform, and a highly advanced transactional email platform.
Peptalkr is capable of sending 3 types of email:
📅 Transactional - All your Cliniko appointment and invoice-related emails
🚀 Campaigns - All your one-off marketing blasts such as newsletters
♻️ Automated Journeys - Marketing automations such as birthday offers & ad campaigns
Which one do I use?
It depends what you are sending. Use this table to work it out:
I'm sending a.... | Email type to use |
Recall/Reactivation | |
DNA/Cancellations | |
Feedback request after an appointment | |
New patient intake or welcome | |
Follow up after an appointment | |
Appointment confirmations or reminders | |
Post-purchase of products or billable items | |
Special offer / announcement | |
Newsletter | |
Mass feedback request | |
Important announcement (fee changes, open hours changes etc.) | |
New blog content | |
Happy birthday! | |
Educational series | |
Lead acquisition campaign |
📅 Transactional Emails
Automated Cliniko email including recalls, reminders, welcomes + more
♻️ Automated Emails
General marketing automations including birthdays and educational series
🚀 Campaign Emails
One-off marketing blasts including newsletters and announcements
How do I get started sending email?
Firstly, what kind of email are you wanting to send? Use the table above to learn more about that email type - and from there you can:
Find a tutorial relevant to what you're trying to send
Follow the steps in the tutorial to design your email, determine who receives it and schedule when it sends.
FAQs
Is Peptalkr like Mailchimp?
There are similarities. But not really - we have some crossover with Mailchimp, but we are designed for health clinics that use Cliniko - you can do so much more with Peptalkr. Check out our comparison table here.
Is it like CliniqApps?
There is some crossover. But we're a very different platform. We offer a unique system designed to be easy to use, provide the features you actually want and you get an entire email marketing system with a drag and drop email builder!
Is it easy to use?
Yep. Humans are busy! So Peptalkr aims to be as simple as possible while still offering you a tonne of features so you can truly customise Peptalkr to your unique business - without having to go mad learning a new system 😵
Look - there's a small learning curve in the beginning. But if you follow our guided tutorials, and use our support channels when you get stuck - you'll be up and running in no time.
Is customer support 24/7?
We're a small business 🐛 We are still growing. As such as haven't reached the point of 24/7 support. But we are here 5 days a week during AEST business hours and we reply quickly. And if you are overseas - you'll generally receive a reply within 24 hours if it's a business day 🌎
We are truly committed to bettering your experience, helping you out when you get stuck and going above and beyond. In fact we are your team! 👋
I don't know where to start...
No problem - head over to our guide: Top 5 emails to set up right away (so Peptalkr pays for itself!)
Also make sure you complete the ✅ checklists we automatically send you in the Peptalkr dashboard - they help to guide you every step of the way.