Peptalkr

Email patients about their appointments and real-life interactions with your business.

📆 An introduction to Transactional emails (Cliniko-powered email)

Non-marketing transactional emails are not restricted to the patients imported into your marketing list.

Who can receive transactional emails? (Hint: your entire Cliniko database)

Insert personalised data about your patient, their practitioner, appointment details and more

⚡️ Event variables (Transactional Email variables)

Monique Clark

Abbey Garland

Send emails automatically based on Cliniko activity

Automated Emailing

Design and build your transactional email in minutes (we provide templates!)

👣 Step One - Create a transactional template

Add links and buttons to transactional emails

Change the name of a transactional email template

📅 Transactional emails

Sending email from @yourdomain.com instead of @peptalkr.app

How can I send emails from my own domain?

What is the 'add recipients to a list' setting for?

Use this guide to troubleshoot why a variable isn't working

Email variable troubleshooting guide

Common questions about transactional email templates

FAQS

Connect a trigger to your template to start sending

👣 Step Two - Trigger your transactional emails

Filters let you control exactly which patients receive your transactional emails.

How to use trigger filters

A handy list of things to check before you turn on your trigger

✅ Checklist - Turning on an automated recurring trigger

A quick reference of all triggers and what they are used for

📙 Glossary - All transactional email triggers and filters explained

If your trigger is misfiring, or failing to fire as you expect, here's our handy guided steps to troubleshooting

Trigger troubleshooting guide

🔫 Email triggers

When I turn a trigger on, will it backdate and send to people retroactively?

I get an error message when I try to send a test transactional email

Having issues with a trigger? Here's the top setting mishaps that might cause trouble.

Cheat sheet: Trigger & Filter common misconfigurations

Patients are receiving multiple recalls in a short period

Common questions about transactional email triggers

FAQs

Delivery log - see who your transactional emails have sent to

Resend a transactional email

Allow unsubscribes from a transactional email

Transactional blasts are great for non-marketing announcements/info

✅ Checklist - Triggering a one-off blast

Extra settings & tips

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