Peptalkr

Monique Clark

Abbey Garland

Quick Start Tutorials

New to Peptalkr? Set up these 5 simple automated emails first. Each takes 10 minutes and delivers immediate value.

⚡️ Top 5 emails to set up first (start here!)

Automate communications at every step to keep your patient loyal, happy and referring you on.

♻️ The patient life cycle - an email for every step (with tutorials)

🧠 Planning your communication strategy

Introduce new patients to your practice with a welcome email they won't scroll past.

⚡️QUICK: Send an automated welcome email to every new patient

Tailor your welcome emails to your businesses unique needs, no matter how simple or complex.

Welcome new patients your way (deep dive)

First impressions for new patients, intake forms & introductions

👋 New patient welcome & onboarding

Get a branded confirmation email sending automatically when patients book appointments.

✅ Send your first confirmation email (10 minutes)

🔔 Sending on-brand reminders

Including the all-important Telehealth links in your confirmations and reminders

📞 Including Telehealth links in your confirmations or reminders

Replace Cliniko's plain email confirmations, with beautiful and customisable branded emails that can have buttons, images, videos and more.

✅ Sending on-brand confirmations

Eye-catching emails that replace your default Cliniko emails

✅ Appointment confirmations & reminders

♻️ Recalling cancellations

💤 Recalling Did Not Arrives (DNA)

😴 Sending a Did Not Arrive Recall specific to the number of times they have been marked DNA

Automatically follow up when patients cancel or don't show

❌ Missed appointments & cancellations

Automatically remind patients to book a follow-up appointment if they haven't scheduled within 30 days

♻️ Reactivate patients who haven't rebooked (10 minutes)

📆 Reactivate clients with no bookings (automated)

Sending follow ups manually (with a medical alert) VS fully automated

Automate re-bookings without lifting a finger once you implement this series.

🔵 The Blueprint for: Patient Recalls

💡 Sending follow up advice / checking in

Bring patients back who haven't booked in a while

♻️ Recalls, follow-ups & reactivations

Automate your feedback requests whenever you choose

⭐ Requesting feedback from patients

Collect reviews, request feedback & wrap up treatment

⭐ Feedback, surveys & discharges

Send aftercare instructions, product usage details and more based on Cliniko invoice line items

📋 Send info about an invoice item (products and billable items)

Send info related to products or billable items on a Cliniko invoice

📦 Product & invoice-item messages

🚀 How to create and send a Newsletter or marketing blast

Group messages sent to your entire database or segments within it

📢 Marketing campaigns & one-off blasts

🎂 How to send an automated Happy Birthday email

If a patient refers someone, reward them with a credit such as $25 and notify them of the pending reward

🎁 Reward referrers with an account credit, discount or free gift

🚗 How to send a series of transactional email and/or SMS

Birthday emails, drip sequences & ongoing automated marketing

🎂 Automated marketing messages & series

Privacy Policy

Home

Terms of Service

Pricing

About

Sign up

Company

Legal

Log in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.