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Send email
Master the art of email for effective client communication
34 articles
Types of email you can send
There are 3 types of email Peptalkr can send:
Your email database
We automatically create two databases for you: marketing, and non-marketing. Plus you can create your own.
Measuring the performance of your emails
The non-marketing listYour entire Cliniko database - essential for transactional email1 article
The marketing listYour active Cliniko clients that are opted-in for marketing emails4 articles
Custom listsWant to email subscribers outside of your Cliniko database? This is for you2 articles
UnsubscribesHow we cleverly manage opt-in/opt-out1 article
Why does my list have 'deleted' patients?
Import your unsubscribes from MailChimp (or somewhere else)Respect your patients privacy by bringing over your existing unsubscribe list
How can I send emails from my own domain?Sending email from @yourdomain.com instead of @peptalkr.app
How do patients subscribe to email?How do they get onto my marketing list?
How to send myself a test of a Campaign before sending
Email attachments
Resend a campaign to people who did or didn't open a previously sent oneSend a campaign to patients who didn't open the email the first time
How do patients unsubscribe from email?If patients no longer wish to receive promotional and/or transactional email from you.
Using personalisation in Automated Journeys and CampaignsCustomise your marketing emails - insert the recipients name, the last practitioner seen, last appointment date and much more.
Why are my images loading sideways in the email builder?
How do I change the name of a transactional email template?