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Send email
There are 3 types of email Peptalkr can send - Transactional, Campaigns and Automated Journeys. Learn about all of them, and how to design email right here
50 articles
✅ Checklist - Avoiding spam filters
Designing email
Learn how to craft stunning email in Peptalkr
Using the drag & drop email builder
Using a free template from our library
Attaching PDFs or other files to emails
Transactional email
All your Cliniko appointment and invoice-related emails
An introduction to Transactional emailsWhat they are, how they work and when to use them
👣 Step One - Create a transactional templateDesign and build your transactional email in minutes (we provide templates!)
👣 Step Two - Trigger your transactional emailsConnect a trigger to your template to start sending
✅ Checklist - Turning on an automated recurring triggerA handy list of things to check before you turn on your trigger
✅ Checklist - Triggering a one-off blastTransactional blasts are great for non-marketing announcements/info
📙 Glossary - All transactional triggers explainedA quick reference of all triggers and what they are used for
🔎 Copy Paste - Personalisation variables for Transactional emailInsert personalised data about your patient, their practitioner, appointment details and more
Your entire Cliniko database (Non-Marketing)This database is used when sending non-marketing transactional email
Campaign emails
All your one-off marketing blasts such as newsletters
An introduction to Campaign emailsWhat they are, how they work and when to use them
👣 Steps to create and send a Campaign
🔎 Personalisation variables for Campaigns and Automated JourneysInsert personalised data about your recipient such as their name and other details
Send a test of your campaign before sending
Organise your campaigns with tags
Resend a campaign to people based on their interactions
A/B test a campaign
Duplicate a campaign
Delete a campaign
Automated Journeys
Marketing automations such as birthday offers & ad campaigns
An introduction to Automated JourneysWhat they are, how they work and when to use them
👣 Steps to create and send an Automated Journey
📙 Glossary - All automated journey triggers explainedA quick reference of all triggers and what they are used for
Send an educational series of marketing emails
Send a test of your automated journey before sending
Lists & Subscribers
How to manage your patient marketing list and create your own lists
Introduction to the 'Patients' Marketing List - automatically synced with your Cliniko databaseYour 'Patients' list is automatically created and synced with up-to-date patient data
🥒 Segmenting your Patient listCreate groups of patients who share various attributes for marketing purposes
The email suppression listManaging your email reputation for you
Import your unsubscribes from MailChimp (or somewhere else)Respect your patients privacy by bringing over your existing unsubscribe list
Allow patients to set their own 'Interests' for email marketing
FAQs
Questions about sending email? It's probably covered here
How do patients unsubscribe from email?
How do patients subscribe to email?
Why does my list have 'deleted' patients?
What are Peptalkr's email deliverability rates?
What are the Google & Yahoo anti-spam policies about?
Why are my images loading sideways in the email builder?