Peptalkr

Abbey Garland

Monique Clark

Create and send stunning email to clients & subscribers in minutes

Email manager

Explore and get started with the three kinds of email you can send with Peptalkr

💌 Introduction to sending email

👋 Introduction to using personalisation [variables]

📆 The Active Patient Limit - control how many patients are subscribed to your marketing list

Learn the must-know detail about Peptalkr emailing

The basics [MUST READ]

Your account comes with 15 beautiful, practice-friendly templates that are fit for just about any purpose

🎨 My Templates - reusable pre-built email templates tailored to your brand

🌏 Creating your own reusable templates

🏁 Using a template as a starting point

🧱Using the drag & drop email builder

🔗 Attaching PDFs or other files to emails

🔘 All about using buttons in emails

✂️ Email image size guide

Learn how to work with pre-built templates or design your own.

Email templates

Email patients about their appointments and real-life interactions with your business.

📆 An introduction to Transactional emails (Cliniko-powered email)

Design and build your transactional email in minutes (we provide templates!)

👣 Step One - Create a transactional template

Connect a trigger to your template to start sending

👣 Step Two - Trigger your transactional emails

A handy list of things to check before you turn on your trigger

✅ Checklist - Turning on an automated recurring trigger

Transactional blasts are great for non-marketing announcements/info

✅ Checklist - Triggering a one-off blast

A quick reference of all triggers and what they are used for

📙 Glossary - All transactional email triggers and filters explained

Insert personalised data about your patient, their practitioner, appointment details and more

🔎 Copy Paste - Personalisation variables for Transactional email

This database is used when sending non-marketing transactional email

Your entire Cliniko database (Non-Marketing)

Used to contact your Cliniko patients in relation to appointment or invoice activity.

Email type: 📅 Transactional

Delivery log - see who your transactional emails have sent to

Apply multiple filters to triggers correctly

Resend a transactional email

Allow unsubscribes from a transactional email

Add links and buttons to transactional emails

Change the name of a transactional email template

Helpful settings and guides

Sending email from @yourdomain.com instead of @peptalkr.app

How can I send emails from my own domain?

When I turn a trigger on, will it backdate and send to people retroactively?

What is the 'add recipients to a list' setting for?

FAQs

What they are, how they work and when to use them

🚀 An introduction to marketing Campaign emails

👣 Steps to create and send a Campaign

Insert personalised data about your recipient such as their name and other details

🔎 Personalisation variables for Campaigns and Automated Journeys

Send a test of your campaign before sending

Schedule a campaign to send in the future

Exclude segments from receiving a campaign

Used to send one-off marketing blasts to patients or other audiences.

Email type: 🚀 Campaigns

A/B test a campaign

Using a free template from our library

Dynamic content: restricting sections of an email to specific segments

Advanced emailing

Delete a campaign

Duplicate a campaign

Organise your campaigns with tags

Managing your Campaigns

♻️ An introduction Automations (marketing journeys)

👣 Steps to create and send an Automated Journey

📙 Glossary - All automated journey triggers explained

Send a test of your automated journey before sending

Used to send automated marketing journeys to patients or other audiences.

Email type: ▶️ Automations 

Engagement Conditions: send subscribers on different automation pathways

Send an educational series of marketing emails

Step it up with advanced automation series

Advanced journeys

The Patients list contains all of your patient email addresses and can be used for marketing campaigns and automations

🔄 An introduction to your 'Patients' list - an email marketing list that syncs with Cliniko automatically

Create groups of patients who share various attributes for marketing purposes

🥒 Segmenting your Patient list

A special list where you can upload unsubscribes from other platforms or permanently exclude particular email addresses from marketing

🚫 The email suppression list

The preference centre enables you to create Interests or key areas that subscribers can opt in and out of in one place.

☑️ The preference centre - allowing subscribers to select their interests

Switch between single and double (confirmed) opt-in

Creating and customising signup pages

Learn how to manage your patient marketing list or create your own custom audiences.

Lists & Subscribers

Lists are like 'audiences' - separate groups of email addresses used for different marketing purposes.

Create a custom list of subscribers

If you have a list of email subscribers from another system that you want to import to Peptalkr

Import an external list

Collect subscribers easily with a sign up form you can embed on your website or create directly within Peptalkr

Create a signup form for a custom list of subscribers

Detailed instructions on how to embed the sign up form code we provide you for your custom lists onto your website

Creating an embedded signup form for your website

Your custom lists can redirect those who successfully subscribe to a custom page on your website - great for conversion tracking!

Redirecting subscribers to a custom thank you page

Create a custom thank you page for your custom lists

Creating a popup signup form for your website

Be notified when someone subscribes to a custom list

Create additional 'Lists' of subscribers for other marketing purposes, separate to your automatic Cliniko Patients list

Custom email marketing lists

✅ Checklist - Avoiding spam filters

What are Peptalkr's email deliverability rates?

What are the Google & Yahoo anti-spam policies about?

Email replies

Learn how to avoid spam filters and hit inboxes

Email deliverability

🛑 How do patients unsubscribe from email?

How do patients subscribe to email?

Why does my Patient marketing list have 'deleted' patients?

Why are my images loading sideways in the email builder?

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