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Send email
There are 3 types of email Peptalkr can send - Transactional, Campaigns and Automated Journeys. Learn about all of them, and how to design email right here
42 articles
Avoiding spam filters [CHECKLIST]
Designing email
Learn how to craft stunning email in Peptalkr
Using the drag & drop email builder
Using a free template from our library
Attaching PDFs or other files to emails
Transactional email
Deeply integrated with Cliniko - appointments, invoices and more.
Transactional (smart) emails - an introductionLearn what they are and when you'd use them
Step One - Create a transactional template
Step Two - Trigger your transactional emails
Using personalisation in Transactional emails
The transactional email delivery log
Campaign emails
One-off marketing blasts including newsletters and announcements
Campaign emailsOne-off emails campaign created and sent by you - such as newsletters, announcements and special offers
Using 'Tags' to organise your campaigns
Resend a campaign to people who did or didn't open a previously sent oneSend a campaign to patients who didn't open the email the first time
How to send myself a test of a Campaign before sendingCheck your campaign links, appearance and personalisations before sending
A/B test intro and setupWhat is A/B testing and how can I use it to optimise my email open rate?
Automated Journeys
General marketing automations including birthdays and educational series
Automated email journeysEmails that are automatically triggered when certain conditions are met - such as birthdays, lapsed patient recalls & loyal patient rewards
Sending an educational series of marketing emails
Automated journey triggersHow the triggers work and when to use them
Lists & Subscribers
We automatically create two databases for your emailing needs: marketing, and non-marketing. Plus you can create your own.
Marketing - The Cliniko 'Patients' email marketing listYour 'Patients' list is automatically created and maintained for you with up-to-date patient data
Non-Marketing - Your entire Cliniko databaseWhen sending non-marketing (transactional) email we use your entire database and not your Patients list
FAQs
Questions about sending email? It's probably covered here
Why are my images loading sideways in the email builder?
Using personalisation in Automated Journeys and CampaignsCustomise your marketing emails - insert the recipients name, the last practitioner seen, last appointment date and much more.
Google & Yahoo's 2024 anti-spam policies for email senders
Email deliverability rates